Frequently Asked Questions (FAQs)
- Do I need to register? Not this time. Paying a deposit secures your costume. Each section has a limited number of costumes available, so make a payment as soon as possible.
- Are there Arawak representatives in other countries who I can pay to ensure my payment is complete? Yes, we have members in France and the Netherlands. Please email us at arawakcarnivals@gmail.com to make arrangements if required.
- What payment methods are accepted for registration? At present, we accept cash, PayPal, payment via Visa, MasterCard, and online methods will also be available.
- Can I get a refund for my costume deposit for any reason? Deposits are non-refundable.
- Is there a route map for Monday and Tuesday? We provide creative ways to enhance your road experience. Update route maps will be provided closer to the time.
- Can someone else collect my costume on my behalf? Yes, they can. We understand that some masqueraders may not have the time or may be out of the country. However, we will require detailed instructions and a valid ID from your authorised person.
- I missed my distribution date for my section. What are my options? You can collect your costume at a later date, but please note that your wait time may be longer, as priority will be given to those with scheduled section distributions on that day.
- Where can I find future updates about the band after I’ve registered? Arawak Carnivals will contact you directly, but please also follow us on Facebook, Instagram, and our website for updates.
- I have a question that is not addressed above. Who can I contact for more information? Please email your queries to arawakcarnivals@gmail.com. Due to the high volume of emails we receive daily, it may take some time to receive a response.